Privacy Policy
Overview
This Privacy Policy describes how MAHEZA (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, use our services, make a purchase, or contact us.
By using our website and services, you agree to the collection and use of your information in accordance with this policy. If you do not agree, please do not use our services.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. Any updates will be posted on this page with a revised “Last Updated” date.
Information We Collect
Information You Provide to Us
When you interact with our store, we may collect:
• Contact details (name, address, phone number, email)
• Order information (billing and shipping details, payment confirmation)
• Account information (username, password, security details)
• Customer support messages and inquiries
Providing certain information may be necessary to access some features of our services.
Information Collected Automatically
We may collect information about how you interact with our website, including:
• Device and browser information
• IP address and connection data
• Pages visited and actions taken on our site
This information is collected through cookies and similar technologies.
Information from Third Parties
We may receive information from trusted partners, including:
• Shopify (our eCommerce platform)
• Payment processors (to securely complete transactions)
• Marketing and analytics providers
All third-party information is handled in accordance with this Privacy Policy.
How We Use Your Information
We use your information to:
• Process and fulfill orders
• Manage your account
• Provide customer support
• Send order updates and service-related messages
• Improve our website and services
• Prevent fraud and enhance security
• Send promotional communications (where permitted)
Marketing & Advertising
We may use your information to send promotional emails or show you relevant ads based on your interests.
You can unsubscribe from marketing emails at any time using the link provided in our messages.
Cookies
We use cookies to:
• Keep our website running smoothly
• Remember your preferences
• Analyze site performance
• Improve your shopping experience
You can manage or disable cookies through your browser settings, but doing so may affect how the site functions.
How We Share Your Information
We may share your information with:
• Service providers (payments, shipping, analytics, customer support)
• Marketing and advertising partners
• Business partners when necessary to provide services
• Legal authorities when required by law
We only share information as needed and in accordance with applicable laws.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Data Security & Retention
We take reasonable measures to protect your information. However, no system is completely secure.
We retain your information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your location, you may have the right to:
• Access your personal information
• Request corrections
• Request deletion of your data
• Withdraw consent
• Opt out of certain uses of your data
To exercise these rights, please contact us using the details below.
Children’s Privacy
Our services are not intended for individuals under the age of majority, and we do not knowingly collect personal information from minors.
International Users
Your information may be processed and stored outside your country. We take appropriate measures to ensure your data remains protected.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us: